The Role of Aesthetic Labor in Human Resource Management Practices: A Qualitative Study

Basit Öğe Kaydı
dc.contributor.authorYıldız, Fatma Zehra
dc.contributor.authorKulak, Fulya Aydınlı
dc.date.accessioned2025-03-17T12:18:45Z
dc.date.available2025-03-17T12:18:45Z
dc.date.issued2024
dc.departmentTarsus Üniversitesi
dc.description.abstractThe purpose of this study is to examine the role of aesthetic labor in human resource management practices and to present a descriptive framework of aesthetic labor experiences. The study, which adopted a phenomenological design, focused on cabin officers, sales consultants, human resources managers and store managers in the aviation and retail sectors. Interviews were conducted face-to-face, by phone or online video chat. Content analysis method was used in the research. The findings of the study are presented under the themes of “selection”, “employee training”, “disciplinary practices”, “performance evaluation”, “employee rewarding” and “dismissal”. As a result of the research, it was observed that candidates were evaluated according to aesthetic criteria determined for their appearance, speaking style and demeanor in recruitment interviews. In order to improve aesthetic effort, employees are given trainings on hair, make-up, grooming, uniforms and customers. Disciplinary practices, supervision and warnings are experienced intensively.
dc.identifier.doi10.29249/selcuksbmyd.1514129
dc.identifier.endpage546
dc.identifier.issn1302-4191
dc.identifier.issn2564-7458
dc.identifier.issue2
dc.identifier.startpage534
dc.identifier.trdizinid1283118
dc.identifier.urihttps://doi.org/10.29249/selcuksbmyd.1514129
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/1283118
dc.identifier.urihttps://hdl.handle.net/20.500.13099/993
dc.identifier.volume27
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofSelçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_TR_20250316
dc.subjectQualitative Research
dc.subjectHuman Resource Management
dc.subjectAesthetic Labour
dc.subjectInteractive Service Works
dc.titleThe Role of Aesthetic Labor in Human Resource Management Practices: A Qualitative Study
dc.typeArticle

Dosyalar

Koleksiyon

TR-Dizin İndeksli Yayınlar Koleksiyonu