Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare Services

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Tarih

2024

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Association of Executive Nurses

Erişim Hakkı

info:eu-repo/semantics/closedAccess

Özet

Aim: Health systems seek cost-effective and more accessible ways of healthcare provision. Remote provision of healthcare services is becoming a more important part of health systems. Because it might alleviate the burden of geographical constraints, cost of service production, and waiting times in the system. Many countries including Türkiye have made it a part of healthcare provision. However, the effectiveness of these services mostly depends on the adoption level of the population, which is strongly related to technology readiness and digital health literacy. Evaluating the factors that affect the intention to use remote healthcare services is crucial for health managers and policy makers. However, knowledge about these factors is limited. Therefore, this study aimed to explore the level of intention of the population to use remote healthcare services, considering the effect of technology readiness and digital health literacy. Method: The data were collected through a general survey from the population aged over 18 in Türkiye. The Technology Readiness Index 2.0, the Digital Health Literacy Scale, and a 5-item questionnaire created by the researchers measuring the intention to use remote healthcare services were included in the survey form with demographic variables. The data were analyzed using structural equation modeling. Results: The results of the structural equation modeling revealed that among the dimensions of the technology acceptance model, innovation and optimism were significantly and positively related to the intention to use remote healthcare services, while insecurity-discomfort had no significant relation. The digital health literacy level was also found to have a positive and significant relation with the intention to use remote healthcare services. Conclusion: The study showed that remote provision of healthcare services might be promoted by highlighting its benefits and ease of use, which will positively affect the perception of the population. Also, increasing the level of digital health literacy may be an effective way to enhance the usage and effectiveness of remote healthcare services. © 2024 The Authors.

Açıklama

Anahtar Kelimeler

digital health literacy, health management, Remote healthcare, technology readiness

Kaynak

Journal of Health and Nursing Management

WoS Q Değeri

Scopus Q Değeri

N/A

Cilt

11

Sayı

2

Künye