Comparative Assessment of Companies’ Preferences in Cabin Crew Recruitment From Turkey

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dc.contributor.authorAkpur, Zuhal Yıldız
dc.contributor.authorEnes, Kemal
dc.date.accessioned2025-03-17T12:18:53Z
dc.date.available2025-03-17T12:18:53Z
dc.date.issued2021
dc.departmentTarsus Üniversitesi
dc.description.abstractWith this study, It is aimed to determine similarities and differences in personnel preference criteria of the airlines that recruit cabin crew personnel from Turkey. It is believed that the study is important as it exhibits the approaches on the cabin crew recruitment in Turkey. Within this scope, the features and details of job advertisements were analyzed with content analysis, one of the qualitative analysis methods, and evaluated. As a result, concepts such as demographic attributes, character, appearance, interests and working conditions were obtained. On the view of the data obtained, it is seen that the most important demographic differences in terms of application criteria are height and weight standards, and age. Apart from the demographic attributes, it is seen that the most typical features in the job advertisements are human relations and physical endurance. This is explained as the importance of customer relations and difficulty of working conditions. Because of the fact that the interaction with guests is more comprehensive especially in the airlines that provide full service, the concept of hospitality is used in the job advertisement criteria. It is seen that this criterion is not included in the low-cost airlines. In addition, due to the continuous decision-making and the difficult training process because of the nature of working conditions, criteria of inclination to learn and being open to improvement are frequently seen in the job advertisements.
dc.identifier.doi10.21325/jotags.2021.810
dc.identifier.endpage696
dc.identifier.issn2147-8775
dc.identifier.issue2
dc.identifier.startpage687
dc.identifier.trdizinid465892
dc.identifier.urihttps://doi.org/10.21325/jotags.2021.810
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/465892
dc.identifier.urihttps://hdl.handle.net/20.500.13099/1095
dc.identifier.volume9
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofJournal of Tourism and Gastronomy Studies
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_TR_20250316
dc.subjectOtelcilik
dc.subjectKonaklama
dc.subjectSpor ve Turizm
dc.subjectİşletme
dc.titleComparative Assessment of Companies’ Preferences in Cabin Crew Recruitment From Turkey
dc.typeArticle

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